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Dashboard & Quick Setup

Dashboard & Quick Setup

This course introduces you to the Quickenerp platform. You will learn how to navigate the interface, configure your company profile, manage users, and customise the system to suit your business needs. By the end of this course you will be comfortable moving around Quickenerp and ready to work in any module.

Responsible System
Last Update 07/21/2026
Completion Time 6 days 3 hours
Members 1
Getting Started
Quickenerp Overview
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Installing & Managing Apps
Installing & Managing Apps
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The Apps Menu

The Apps menu (visible to administrators) lists all available modules. From here you install, update, and uninstall applications.

Installing an App

  1. Click the Apps menu from the app switcher (☰) or from any module's menu bar.
  2. The app store view shows available modules grouped by category. Use the search bar to find a specific app.
  3. Click any app card to open its detail page. This shows:
  • Description and features of the app.
  • Version number and author.
  • Dependencies – other apps required for this one to work.
  • Screenshots (if available).
  • Click the Install button. Quickenerp installs the app and all its dependencies automatically.
  • After installation, a new menu item appears in the app switcher. You may need to reload the page to see it.
  • Updating Apps

    When updates are available for installed apps:

    1. Go to the Apps menu.
    2. Click the Update button at the top of the app list.
    3. Quickenerp checks for updates and shows which apps will be upgraded.
    4. Click Confirm to proceed. The system may go offline briefly during the update.
    5. Alternatively, you can update individual apps by opening their card and clicking Upgrade.

    Note: Apps are updated on the server side by the Quickenerp team. You don't need to download anything. Updates include bug fixes, security patches, and new features.

    Uninstalling an App

    1. Open the app's detail page from the Apps menu.
    2. Click Uninstall.
    3. A confirmation dialog warns: "Uninstalling this app will delete all its data permanently."
    4. If you're certain, type "YES" and click Uninstall.
    5. All data belonging to that app is removed. This is permanent and irreversible.

    Caution: Uninstalling an app deletes data. For example, uninstalling Sales deletes all quotations, orders, and customer invoices created in Sales. Invoices posted to Accounting remain (they are in the Accounting module), but their Sales reference is lost.

    App Dependencies

    Some apps depend on others. For example, the eCommerce app requires the Website app and the Sales app. Quickenerp handles this automatically:

  • When you install an app, its dependencies are installed first.
  • When you uninstall an app, its dependents are NOT automatically uninstalled – you must uninstall them separately if needed.
  • Some core apps (Contacts, Discuss) cannot be uninstalled because they are required by most other modules.
  • New Content
    Best Practices for Quickenerp
    Best Practices for Quickenerp
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    Quickenerp Best Practices

    Following these practices will ensure your Quickenerp experience is efficient, secure, and maintainable.

    Daily Operations

    • Use the Chatter Effectively – Add internal notes with @mentions to notify colleagues (e.g. "@john can you review this order?"). The chatter maintains a complete audit trail – every change, note, and email is timestamped and attributed to the user who made it. Never use external email for discussions about a specific record; keep it in the chatter where it's permanently linked.
    • Archive Instead of Delete – When a record is no longer active (a customer who left, a product discontinued, a project completed), archive it (Actions – Archive) rather than deleting. Archived records are hidden from default views but:
      • They remain accessible via the "Archived" filter.
      • Historical reports still include them.
      • Relationships to other records are preserved.
      • They can be unarchived if needed.
    • Set Smart Defaults – Configure default values in Settings to reduce data entry. Examples: default sales team, default warehouse, default payment terms for new customers, default tax for products. Every field you pre-fill saves time on every transaction.
    • Master Filters & Saved Searches – If you run the same search daily (e.g. "Overdue invoices from VIP customers"), save it as a favourite search. One click replaces five clicks every time.

    Automation

    • Automated Actions – These server-side rules trigger when a record meets certain conditions. Examples:
      • Send an email notification when a new order exceeds $10,000.
      • Update the salesperson on a lead when the lead's country changes.
      • Create a follow-up activity when an opportunity stays in "Proposal" stage for 7 days.
    • Scheduled Actions – Automated cron jobs that run on a schedule. Examples:
      • Send automated inventory reorder emails every Monday at 8 AM.
      • Archive invoices older than 5 years every month.
      • Generate a daily sales summary email to the management team.

    Data Management

    • Regular Backups – Quickenerp (as a SaaS) is backed up automatically by the platform. For your own reference:
      • Export critical data monthly (Contacts, Products, Chart of Accounts).
      • Use the Export feature to download Excel copies of your master data.
    • Audit Trails – Enable field tracking for critical fields (Settings – General Settings – Technical – Field Tracking). Tracked fields show a history of changes in the chatter – who changed what and when. Enable for:
      • Sales order prices and quantities.
      • Invoice amounts.
      • Product costs and sales prices.
      • User access groups.
    • Name Convention – Establish a consistent naming convention across your database. Examples:
      • Customers: "Company Name (Country)" or as per your CRM standard.
      • Products: "Category – Product Name – Attribute" (e.g. "Hardware – Steel Bolt – M10").
      • Projects: "Client – Project Name" (e.g. "Acme Corp – Website Redesign").

    Performance Tips

    • Use filters aggressively – don't scroll through 10,000 records when a filter narrows it to 20.
    • Close unused tabs – each open tab consumes browser memory.
    • Use the mobile apps (iOS/Android) for on-the-go approvals and notifications.
    • Report performance issues to support – slow page loads may indicate a need for optimisation.
    New Content
    Company Settings in Detail
    Company Settings in Detail
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    Company Configuration (Deep Dive)

    The company record stores all legal and operational information about your business entity. Access it via Settings > Users > Companies or Settings > General Settings – "Company" section.

    Company Record – All Fields Explained

    Field Internal Model Field Purpose Impact If Not Set
    Company Nameres.company.nameLegal name. Displayed on all documents: invoices, quotations, delivery slips, reports.Documents appear without a company name – unprofessional and potentially invalid for tax purposes.
    Addresspartner_id.street etc.Physical/legal address. Multiple addresses supported (Invoice, Delivery, Registered Office).Missing address may make invoices non-compliant with tax regulations that require a physical address.
    VAT / Tax IDcompany_registryTax registration number. Used for tax report mapping and invoice validation.Invoices may be rejected by customers who need valid VAT numbers for their own tax filings.
    Company IDcompany_idRegistration number with government/business registry.Depending on jurisdiction, may be legally required on invoices.
    PhonephonePrimary contact number. Appears in email footers and on the portal.Customers have no way to call you from documents.
    EmailemailDefault from-address for all system emails. Also used as the return address for bounced emails.System emails may fail DMARC checks or land in spam folders.
    WebsitewebsiteYour company website URL. Linked in automatic email signatures.Customers receive emails with no web link.
    LogologoCompany logo image. Rendered on PDF reports (invoices, orders) and the portal header.Documents appear without branding. Logo-less invoices may look unprofessional.
    Currencycurrency_idDefault currency for all transactions unless overridden by customer price lists.Transactions may default to the wrong currency, requiring manual correction on every order.
    Fiscal Year Lock Datefiscalyear_lock_datePrevents changes to accounting entries before this date. Essential for audit compliance.Users could accidentally modify closed-period entries, invalidating financial reports.
    Period Lock Dateperiod_lock_datePrevents changes to accounting entries before this date for non-accountant users.Non-accountants could modify entries they shouldn't.
    Bank Accountsbank_idsLink company bank accounts for reconciliation, payment processing, and direct debit.Cannot reconcile bank statements or process electronic payments without a linked bank account.

    Multi-Company Setup (Advanced)

    If your organisation runs multiple legal entities:

    1. Go to Settings > Users > Companies and click Create to add each company.
    2. Fill in each company's details independently (different tax IDs, addresses, logos).
    3. Go to Settings > Users > Users, open each user, and in the Multi-Company tab:
    • Add the companies the user should have access to.
    • Set their Default Company – the one they start in when they log in.
  • Configure Inter-Company Rules in Settings if companies trade with each other (e.g. one company sells to another). These rules can auto-create invoices and POs between companies.
  • Sharing Data: By default, products, contacts, and chart of accounts can be shared across companies or kept separate. Configure in Settings: Settings > General Settings > Multi-Company.
  • Recent Company-Specific Features

    • Company-Dependent Fields – Certain fields can have different values per company. For example, the same product can have different sales prices in different companies.
    • Per-Company Email Servers – Each company can have its own SMTP/IMTP configuration, so invoices from Company A come from its domain and Company B from its domain.
    • Sequences by Company – Each company can have independent numbering sequences (e.g. INV/2026/0001 vs INV-A/2026/0001).
    This documentation is updated continuously. Some features described here may be renamed, deprecated, or still being finalized.