Document Management
This course covers the Documents app in Quickenerp: organising files into folders, tagging, sharing internally and with customers/vendors, requesting a document from someone, linking documents to business records, and the inbox/email-to-document workflow.
| Responsible | System |
|---|---|
| Last Update | 07/21/2026 |
| Completion Time | 1 day 13 hours |
| Members | 1 |
Document Management Overview
View allDocuments Don't Have to Stand Alone
Most files in Quickenerp already have an obvious "home" record — a vendor bill's PDF, an employee's signed contract, a project's specification file. The Documents app doesn't duplicate these; it surfaces them centrally while keeping the link back to their real record.
Where This Shows Up
- Accounting – every vendor bill/customer invoice attachment automatically appears in Documents, filterable by "linked to Invoice."
- HR – employee documents (contracts, ID copies, certifications) filed under each employee, visible from both the employee record and the central Documents view.
- Projects – task attachments and deliverables.
- Contacts – any file attached to a customer/vendor record.
Working Both Directions
Attach a file directly from a business record's chatter (as normal), or file it centrally in Documents and link it to a record afterward — both end up in the same place. This means new team members don't need to learn "the Documents way" separately; filing an attachment the normal way on any record already populates Documents.
Retention & Cleanup
Because everything sits in one searchable place with tags and linked-record filters, periodic cleanup (archiving old project files, confirming statutory retention periods for signed contracts) is a filter-and-bulk-action task rather than hunting through dozens of individual records.
Setting Up Your Filing Structure
Creating Folders
- Go to Documents from the main dashboard.
- Click New Folder (or right-click an existing folder → New Folder to nest it).
- Folders can be nested arbitrarily deep, similar to a normal file system.
- Set folder-level Access rules once, and everything filed inside inherits them unless overridden per-file.
Uploading Files
- Drag and drop files directly into a folder.
- Or click Upload to browse and select from your computer.
- Multiple files can be uploaded at once — each becomes its own document record.
Tags
Rather than relying only on folder location, apply Tags to a document for filtering across folders — e.g. tag every signed contract "Signed" regardless of which customer's folder it lives in, so you can find "all signed contracts" in one filter instead of opening every customer folder.
Search & Filters
The search panel filters by folder, tag, file type, owner, linked record type (e.g. only documents linked to an Invoice), and date — combine several filters to narrow down quickly in a large repository rather than browsing folder by folder.
Previewing & Editing
PDFs, images, and common office formats preview directly in the browser without downloading. Basic actions (rename, replace the file, split a multi-page PDF) are available right from the list, reducing round-trips to a separate desktop tool for small edits.
Getting Files To (and From) People Outside Your Team
Sharing a File or Folder
- Select one or more documents (or a whole folder) → Share.
- Choose view-only or allow the recipient to upload into a shared folder too.
- A public link is generated — send it directly, or share it to a specific portal contact so it also appears in their portal login.
- Set an expiration if the link shouldn't stay valid forever.
Requesting a Document From Someone
Instead of chasing someone by email for a file, create a Document Request:
- Click Request in a folder, name what you need (e.g. "Signed NDA"), and select who it's requested from.
- A placeholder document appears immediately in the folder, linked to a scheduled activity for the requestee.
- The requestee (internal user or external portal contact) gets a notification and can upload directly into that placeholder — from their portal if external.
- Once uploaded, the linked activity is automatically marked done, so you can see at a glance which requested documents are still outstanding.
This turns "please send me X" from an easily-forgotten email into a trackable to-do with its own follow-up.
Email-to-Document Inbox
Each Documents workspace can have its own inbound email alias — forward or CC documents to it and they're automatically filed as new document records, useful for capturing attachments from external senders who aren't in the system at all.