Point of Sale

Running Branches That Can't Always Reach Head Office

For retailers with multiple physical branches where the internet connection to head office is unreliable, Quickenerp supports a dual-role architecture: one central database holds real accounting and inventory, while each branch runs its own local Quickenerp instance that keeps working — selling, printing receipts, deducting local stock — even with no connection at all, then syncs to the centre whenever it can.

The Two Roles

The role is set once per installation in Settings > Point of Sale > Instance Role (Server or Local) — this is a one-time architectural choice per database, not something switched day-to-day.

What Actually Syncs

• Push (Local → Server): completed POS orders queue in an Outbox and are sent in batches (default 200 records per request — lower this on slow links) at a configurable Push Interval (default every 5 minutes).
• Pull (Server → Local): product/price/master-data updates come down at a configurable Pull Interval (default every 5 minutes).
• Every sync attempt is recorded in the Sync Log, and anything that fails to reconcile automatically (e.g. a numbering collision) surfaces in the server's Conflicts view for manual review rather than silently being dropped.

Counter Mapping

Each local POS shop is linked to a specific POS shop on the server via a Counter Map entry (Point of Sale > Configuration > Counter Maps on the server), so orders from "Branch 2 – Till 1" always land against the correct corresponding shop record centrally, not mixed in with other branches.

The POS Module

The Point of Sale module provides a tablet-friendly POS interface for retail operations. It works online and offline (cached orders sync when reconnected). Integrates with Inventory (stock deduction), Accounting (sales journal), and CRM (customer tracking).

Core Concepts

Accessing POS

• Go to Point of Sale from the main dashboard.
• Click New Session to open a POS session on a connected tablet/browser.
• Set up shops in Configuration > POS Shops.

POS Shop Configuration

Go to Point of Sale > Configuration > POS Shops.

Creating a POS Shop

1. Click Create.
2. Shop Name – e.g. "Main Street Store".
3. Currency – Local currency.
4. Available Products – Select all products or specific categories.
5. Payment Methods – Cash, Bank Card, Mobile Wallet.
6. Journal – The Sales journal where POS orders are posted.
7. Receipt Printer – Network printer or ePOS Print.
8. Iface – Which screen layout (default, restaurant, bar).
9. Set Barcode Scanner if using a hardware scanner.
10. Set Customer Display if using a second screen.

Available Product Settings

• Sale Product Search Limit – How many products load initially.
• Show Product Images – Display product images in the POS grid.
• Category Display – As a grid or list.
• Featured Products – Highlight specific items.

Opening a Session

1. Click New Session for the shop.
2. Enter Opening Cash (cash float).
3. The POS interface opens in a new tab.
4. Start selling.

Closing a Session

At end of day:

1. Click Close Session in the POS interface.
2. Enter actual cash counted.
3. Quickenerp shows expected vs actual difference.
4. Confirm closure. The session posts all orders to Accounting.

Restaurant & Bar Mode

When Iface is set to Restaurant or Bar, the POS gains a floor plan editor (tables, seats), the ability to split a bill across multiple guests, course-by-course order firing to the kitchen, and a bill-printing step separate from final payment — useful for table service rather than a straight retail checkout.