Finance Insights
This course covers Finance Insights in Quickenerp: 57 executive dashboards and reports across cash, customers, vendors, performance, and audit. Learn how to read the KPI dashboard, monitor cash flow in real time, track customer/vendor risk, use the audit screens, and generate executive reports for decision-making.
| Responsible | System |
|---|---|
| Last Update | 07/21/2026 |
| Completion Time | 2 days 19 hours |
| Members | 1 |
Catching Problems Before the Auditor Does
The Finance Insights > Audit menu is aimed at accountants and controllers rather than executives — screens that surface exceptions and reconciliation gaps rather than headline KPIs.
| Screen | What It's For |
|---|---|
| Journal Audit Trail | Who posted/edited which journal entries and when — for internal control review. |
| Anomalous Transactions | Flags entries that don't fit normal patterns (unusual amount, account combination, or timing) for manual review. |
| Negative Balance Alerts | Accounts sitting in a balance direction they shouldn't (e.g. an asset account with a credit balance) — often a data-entry error. |
| Bank Reconciliation Status | Which bank accounts/periods are fully reconciled vs still open, across the whole company at a glance. |
| Tax Reconciliation Audit | Compares tax collected/paid per the ledger against what tax returns actually reported. |
| Tax & VAT Dashboard | Live view of tax liability building up through the period, ahead of the filing deadline. |
| Credit Notes Audit | Volume and reasons behind credit notes issued — a spike can indicate a quality or pricing-process problem. |
| Refund Rate Tracker | Refunds as a share of sales, trended over time. |
| Payment Method Mix | Split of how customers actually pay (cash/card/transfer/etc.) — useful for reconciling processor fees and cash handling risk. |
| Top Account Movements | Largest balance changes per account in the period — a fast way to explain "why did this number move so much". |
| Account Movement Velocity | How frequently/quickly specific accounts are turning over — unusually high velocity on a normally-quiet account is worth investigating. |
| Year-End Checklist | A structured checklist of the standard year-end closing tasks (see the Accounting course's "Period-End Closing Process" article) so nothing is missed during annual close. |
Best Practices
- Review the KPI dashboard daily for at least 5 minutes.
- Set realistic KPI targets and review quarterly.
- Monitor cash flow forecast weekly to avoid liquidity crunches.
- Share the dashboard with department heads for visibility.
- Run through the Audit screens monthly, not just at year-end — catching an anomalous entry the month it happened is far easier than untangling it during annual close.
Finance Insights Overview
View allCatching Problems Before the Auditor Does
The Finance Insights > Audit menu is aimed at accountants and controllers rather than executives — screens that surface exceptions and reconciliation gaps rather than headline KPIs.
| Screen | What It's For |
|---|---|
| Journal Audit Trail | Who posted/edited which journal entries and when — for internal control review. |
| Anomalous Transactions | Flags entries that don't fit normal patterns (unusual amount, account combination, or timing) for manual review. |
| Negative Balance Alerts | Accounts sitting in a balance direction they shouldn't (e.g. an asset account with a credit balance) — often a data-entry error. |
| Bank Reconciliation Status | Which bank accounts/periods are fully reconciled vs still open, across the whole company at a glance. |
| Tax Reconciliation Audit | Compares tax collected/paid per the ledger against what tax returns actually reported. |
| Tax & VAT Dashboard | Live view of tax liability building up through the period, ahead of the filing deadline. |
| Credit Notes Audit | Volume and reasons behind credit notes issued — a spike can indicate a quality or pricing-process problem. |
| Refund Rate Tracker | Refunds as a share of sales, trended over time. |
| Payment Method Mix | Split of how customers actually pay (cash/card/transfer/etc.) — useful for reconciling processor fees and cash handling risk. |
| Top Account Movements | Largest balance changes per account in the period — a fast way to explain "why did this number move so much". |
| Account Movement Velocity | How frequently/quickly specific accounts are turning over — unusually high velocity on a normally-quiet account is worth investigating. |
| Year-End Checklist | A structured checklist of the standard year-end closing tasks (see the Accounting course's "Period-End Closing Process" article) so nothing is missed during annual close. |
Best Practices
- Review the KPI dashboard daily for at least 5 minutes.
- Set realistic KPI targets and review quarterly.
- Monitor cash flow forecast weekly to avoid liquidity crunches.
- Share the dashboard with department heads for visibility.
- Run through the Audit screens monthly, not just at year-end — catching an anomalous entry the month it happened is far easier than untangling it during annual close.
Budget vs Actual Analysis
Comparing Performance
Go to Finance Insights > Performance > Budget vs Actual.
- Select a budget period.
- See revenue and expense accounts compared side by side.
- Variance Amount – Actual − Budget.
- Variance % – (Variance / Budget) × 100.
- Green = favorable (revenue higher or expense lower than budget).
- Red = unfavorable.
Budget Heatmap shows the same variance data as a colour-coded grid across accounts and months, making it fast to spot which line item is driving an overall miss.
Profitability by Segment
Drill down profitability by:
- Product / Product Category – Product Profitability screen shows which items drive profit.
- Customer – see the Customer Profitability screen (previous article).
- Salesperson – Margin by Salesperson.
- Analytic Account / Cost Center – Analytic / Cost Center P&L.
- Sales Channel – Online vs retail vs wholesale.
Other Performance Screens
| Screen | What It's For |
|---|---|
| Sales Analytics / Daily Sales Snapshot | Day-to-day sales performance tracking, separate from the longer-range trend charts on the main dashboard. |
| Average Order Value Trend | Whether typical order size is growing or shrinking over time. |
| Top Discount Recipients | Who is receiving the most discounting, to check it aligns with actual customer value/volume. |
| Pricing Power Index | How much of a price increase the market/customers have actually absorbed historically. |
| Gross Margin Stability | How consistent margins are period to period — volatility itself is a risk signal, even if the average looks fine. |
| Recurring Revenue Tracker | MRR/ARR-style tracking for subscription or contract revenue. |
| P&L Forecast | Projects the income statement forward based on recent trends. |
Exporting Reports
All dashboard views can be exported:
- Click the Download button on any chart or KPI.
- Format options: PDF, XLSX, CSV, PNG (for charts).
- Schedule recurring exports via Actions > Schedule Report.
Understanding Who You Sell To and Buy From
Beyond the main dashboard, dedicated screens under Finance Insights > Customers and > Vendors dig into relationship-level financial risk and value.
Customer Screens
| Screen | What It's For |
|---|---|
| Customer Risk Score | Ranks customers by payment reliability/credit risk so collections can prioritise the riskiest accounts first. |
| Customer Lifetime Value | Total historical (and projected) value of the relationship, not just the last invoice. |
| Customer Profitability | Revenue from a customer net of the cost to serve them — a big customer isn't always the most profitable one. |
| Customer Concentration | How much revenue depends on your top few customers — a concentration risk flag. |
| Customer Churn Risk | Flags customers whose ordering pattern has gone quiet compared to their historical rhythm. |
| Customer Cohort Analysis | Groups customers by when they first bought, to see how each cohort's spend evolves over time. |
| Customer Acquisition Velocity | Rate of new customer acquisition over time. |
| Cross-Sell Opportunity Matrix | Which product combinations customers tend to buy together but aren't yet — an upsell target list. |
Vendor Screens
| Screen | What It's For |
|---|---|
| Vendor Concentration | How dependent your supply chain is on a small number of vendors. |
| Vendor Reliability Score | On-time delivery/quality-linked scoring per vendor, where tracked. |
| Vendor Spend Analysis | Total spend by vendor and category — the starting point for negotiating volume discounts. |
| Vendor Payment Schedule | Upcoming bill due dates laid out on a timeline for payment planning. |
Receivables & Payables Aging
Aged Receivable, AR & AP Aging, Late Invoice Tracker, Days to Pay Analytics, and Receivables Forecast together give a complete picture of who owes you money, who you owe, and how overdue each side is — the day-to-day working set for a collections/AP team, distinct from the higher-level risk-scoring screens above.