To-Do
Last update:
07/21/2026
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Creating Tasks
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Task Management
Creating & Organising To-Dos
To-Do Tasks
To-Do items are personal activities assigned to you or your colleagues. They are distinct from Project tasks – To-Dos are simpler, have fewer fields, and are designed for individual task management.
Creating a To-Do
There are multiple ways to create a To-Do:
Method 1: From the Dashboard
- On your home dashboard, find the "To-Do" widget.
- Click New Task or the + icon.
- Enter a Summary (e.g. "Follow up with Acme Corp about Q4 contract").
- Press Enter. The task appears in your To-Do list.
Method 2: Using the Schedule Activity Button
This creates a To-Do linked to a specific record:
- Open any record (contact, order, project, invoice).
- Click the Schedule Activity button (bell icon) in the top action bar.
- Select To-Do as the activity type.
- Fill in the details:
- Summary – What needs to be done.
- Due Date – When it must be completed.
- Alarm – A reminder before the due date (e.g. 1 hour before, 1 day before).
- Notes – Additional details, instructions, or context.
- Assign To – Yourself or a colleague.
- Your To-Do dashboard widget.
- The record's chatter (as a scheduled activity).
- The global Activities view.
Method 3: From the To-Do Menu
- Go to the app where you want the task (e.g. Sales).
- Switch to the Activities view (icon in the top-right).
- Click Create.
- Select the Activity Type (To-Do).
- Fill in the fields and save.
To-Do Fields Explained
| Field | Required | Description |
|---|---|---|
| Activity Type | Yes | To-Do, Call, Meeting, Email, Demo, Follow-Up. Custom types can be added. |
| Summary | Yes | A short, actionable description. Appears in list/kanban views. |
| Due Date | Yes | When the task must be completed. Overdue items are highlighted in red. |
| Alarm | No | Set a reminder. Options: At time of event, 15 min before, 1 hour before, 1 day before, 1 week before. |
| Notes | No | Detailed instructions, checklists, preparation notes. |
| Assign To | Yes | The user responsible for completing this task. Defaults to you. |
| Linked Record | Optional | The business record this task relates to (e.g. a specific sales order, contact, or project). |
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