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Creating & Organising To-Dos

To-Do Tasks

To-Do items are personal activities assigned to you or your colleagues. They are distinct from Project tasks – To-Dos are simpler, have fewer fields, and are designed for individual task management.

Creating a To-Do

There are multiple ways to create a To-Do:

Method 1: From the Dashboard

  1. On your home dashboard, find the "To-Do" widget.
  2. Click New Task or the + icon.
  3. Enter a Summary (e.g. "Follow up with Acme Corp about Q4 contract").
  4. Press Enter. The task appears in your To-Do list.

Method 2: Using the Schedule Activity Button

This creates a To-Do linked to a specific record:

  1. Open any record (contact, order, project, invoice).
  2. Click the Schedule Activity button (bell icon) in the top action bar.
  3. Select To-Do as the activity type.
  4. Fill in the details:
  • Summary – What needs to be done.
  • Due Date – When it must be completed.
  • Alarm – A reminder before the due date (e.g. 1 hour before, 1 day before).
  • Notes – Additional details, instructions, or context.
  • Assign To – Yourself or a colleague.
  • Click Save. The To-Do is created and linked to the record. It appears in:
    • Your To-Do dashboard widget.
    • The record's chatter (as a scheduled activity).
    • The global Activities view.

    Method 3: From the To-Do Menu

    1. Go to the app where you want the task (e.g. Sales).
    2. Switch to the Activities view (icon in the top-right).
    3. Click Create.
    4. Select the Activity Type (To-Do).
    5. Fill in the fields and save.

    To-Do Fields Explained

    Field Required Description
    Activity TypeYesTo-Do, Call, Meeting, Email, Demo, Follow-Up. Custom types can be added.
    SummaryYesA short, actionable description. Appears in list/kanban views.
    Due DateYesWhen the task must be completed. Overdue items are highlighted in red.
    AlarmNoSet a reminder. Options: At time of event, 15 min before, 1 hour before, 1 day before, 1 week before.
    NotesNoDetailed instructions, checklists, preparation notes.
    Assign ToYesThe user responsible for completing this task. Defaults to you.
    Linked RecordOptionalThe business record this task relates to (e.g. a specific sales order, contact, or project).
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    This documentation is updated continuously. Some features described here may be renamed, deprecated, or still being finalized.