Projects
Last update:
07/21/2026
Completed
In this topic
Projects Overview
- Introduction to Projects
- Creating & Configuring Projects
- Tasks, Timesheets & Collaboration
- Planning & Gantt Charts
- Project Reporting
- Sharing Projects With Customers
Project Setup
Tasks & Collaboration
Planning & Resources
Customer Collaboration
Reporting & Analysis
Sharing Projects With Customers
Giving Customers Visibility
Set a project's Privacy to Portal and link a Customer on individual tasks to let that contact log into the portal and see:
- Task status and stage (read-only, or commentable if you allow it).
- Attached files and the task description.
- Milestone progress on the overall project.
Internal notes and internal-only discussion messages stay hidden from portal users — only messages explicitly sent "to customer" (or logged as a note vs a message, depending on configuration) become visible, so internal team debate about a task never leaks to the client by accident.
This is commonly combined with Milestones billing so the customer's portal view doubles as a plain-language project status page they can check anytime instead of emailing "any updates?".
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This documentation is updated continuously. Some features described here may be renamed, deprecated, or still being finalized.