Showing a Customer's Own Product Codes

Speaking the Customer's Own Part-Number Language

Some B2B customers track purchases using their own internal part/reference codes for your products, different from your own SKU. Configure a customer-specific product code (via the product's Customer & Vendor info tab) so it can be shown on the customer's invoice line automatically alongside — or instead of — your own product code.

Setting It Up

1. On the product, add a Customer entry under Purchase/Sales info, with that specific customer's code for this product.
2. Enable Show Customer Code on that customer's contact record (or invoice) so it prints automatically.
3. When invoicing that customer, the invoice line shows their own reference code, reducing confusion/back-and-forth on which product a line item refers to on their end.

This is a small detail that meaningfully speeds up accounts-payable matching for large B2B customers who process high invoice volumes against their own purchasing system.