Fleet Management
This course covers Fleet Management in Quickenerp: tracking vehicles, running a repair/service workshop with worksheets and materials, invoicing service work, and capturing vehicle details on sales and delivery documents for auto-service and tyre businesses.
| Responsible | System |
|---|---|
| Last Update | 07/21/2026 |
| Completion Time | 1 day 11 hours |
| Members | 1 |
For Quick, Lightweight Vehicle Records
Not every sale needs a full Fleet vehicle record — for a tyre shop or quick-service business selling to walk-in customers with vehicles you'll likely never see again, simple text fields capture what's needed without the overhead of creating a formal vehicle record each time:
- Vehicle No. – license plate/registration number.
- Vehicle Make – make/model.
- Vehicle KM – odometer reading at time of service.
These fields appear directly on Sales Orders, Delivery Orders, and Invoices — so a tyre invoice, for instance, shows exactly which vehicle the tyres were fitted to without needing the full Workshop ticket workflow.
Choosing Which Approach to Use
- One-off, walk-in service (a single tyre change, a quick repair) → use the lightweight vehicle info fields directly on the sale/invoice.
- Repeat customers, multi-step repair jobs, or your own fleet → use full Vehicle records and Workshop tickets for proper history and multi-stage tracking.
Fleet Management Overview
View allFor Quick, Lightweight Vehicle Records
Not every sale needs a full Fleet vehicle record — for a tyre shop or quick-service business selling to walk-in customers with vehicles you'll likely never see again, simple text fields capture what's needed without the overhead of creating a formal vehicle record each time:
- Vehicle No. – license plate/registration number.
- Vehicle Make – make/model.
- Vehicle KM – odometer reading at time of service.
These fields appear directly on Sales Orders, Delivery Orders, and Invoices — so a tyre invoice, for instance, shows exactly which vehicle the tyres were fitted to without needing the full Workshop ticket workflow.
Choosing Which Approach to Use
- One-off, walk-in service (a single tyre change, a quick repair) → use the lightweight vehicle info fields directly on the sale/invoice.
- Repeat customers, multi-step repair jobs, or your own fleet → use full Vehicle records and Workshop tickets for proper history and multi-stage tracking.
From "Car Comes In" to "Invoice Goes Out"
Creating a Ticket
- Go to Fleet > Workshop → Create.
- Title – a short description of the job.
- Vehicle and Customer – whose vehicle and who to bill.
- Assigned To – the mechanic/technician responsible.
- Priority (Normal/High) and Tags for filtering the workshop board.
- Deadline – when the customer expects the vehicle back.
Kanban Stages
Tickets move across configurable Worksheet Stages (e.g. Received → Diagnosing → In Repair → Quality Check → Ready for Pickup), the same kanban-drag workflow style used throughout Quickenerp (Sales pipeline, Project tasks). The Kanban State flag (on track / blocked / ready) on a card gives an at-a-glance signal for jobs waiting on a part or customer approval.
Planned Work & Materials
- Planned Work lines record each labour task (e.g. "Replace brake pads," "Oil change") and whether it's completed.
- Materials Used lines record parts/supplies consumed, linked to actual products for accurate stock deduction and costing.
Invoicing Status
A ticket's status automatically reflects billing progress:
- To Invoice – work/materials recorded but nothing billed yet.
- Partially Invoiced – some but not all completed work/materials have been billed.
- Invoiced – fully billed.
This makes it easy to filter "everything ready to bill" across the whole workshop rather than checking each ticket individually.
Setting Up a Vehicle Record
- Go to Fleet > Vehicles → Create.
- Enter Model, License Plate, and assign a Driver if it's a company vehicle assigned to an employee.
- Track Odometer readings over time for service-interval and mileage-based cost tracking.
- Attach documents (registration, insurance) and set expiration dates so renewals aren't missed.
Vehicle History
Every workshop ticket (repair/service job) run against a vehicle appears on its own record's history, giving a full service timeline for that specific vehicle — useful both for your own fleet vehicles and for repeat customer vehicles at a service business.
Costs
Track fuel, maintenance, and other running costs against each vehicle to see true cost-per-vehicle over time — useful for deciding when a vehicle in your own fleet has become more expensive to keep than to replace.