Email Marketing
Last update:
07/21/2026
Completed
In this topic
Email Marketing Overview
- Introduction to Email Marketing
- Creating Campaigns & Templates
- Automation & Workflows
- Campaign Analytics
- Deliverability, Blacklists & Compliance
Campaigns & Lists
Triggered Emails
Deliverability & Compliance
Reporting & Analysis
Campaign Analytics
Email Marketing Reporting
Campaign Analysis
Go to Email Marketing > Reporting > Campaign Analysis.
- Dimensions: Campaign, Mailing List, Recipient, Date.
- Measures: Sent, Delivered, Opened, Clicked, Bounced, Unsubscribed.
Per-Campaign Dashboard
Open a sent campaign:
- Delivered Rate – Delivered / Sent.
- Open Rate – Unique Opens / Delivered.
- Click Rate (CTR) – Unique Clicks / Delivered.
- Bounce Rate – Hard + Soft Bounces / Sent.
- Unsubscribe Rate – Unsubscribes / Delivered.
A/B Testing
Create two campaign variants with different subject lines. Send variant A to 10% of the list, variant B to another 10%. After 24 hours, the winning variant is sent to the remaining 80%.
Best Practices
- Test on a small sample before full send.
- Keep unsubscribe link prominent (legal requirement).
- Clean mailing lists quarterly – remove hard bounces.
- Monitor spam complaints and adjust frequency.
- Watch open-rate trends over time, not just per campaign — a slow domain-wide decline usually means a deliverability problem, not suddenly worse subject lines.
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