Skip to Content
In this topic
Email Marketing Overview
Campaigns & Lists
Triggered Emails
Deliverability & Compliance
Reporting & Analysis

Email Marketing Reporting

Campaign Analysis

Go to Email Marketing > Reporting > Campaign Analysis.

  • Dimensions: Campaign, Mailing List, Recipient, Date.
  • Measures: Sent, Delivered, Opened, Clicked, Bounced, Unsubscribed.

Per-Campaign Dashboard

Open a sent campaign:

  • Delivered Rate – Delivered / Sent.
  • Open Rate – Unique Opens / Delivered.
  • Click Rate (CTR) – Unique Clicks / Delivered.
  • Bounce Rate – Hard + Soft Bounces / Sent.
  • Unsubscribe Rate – Unsubscribes / Delivered.

A/B Testing

Create two campaign variants with different subject lines. Send variant A to 10% of the list, variant B to another 10%. After 24 hours, the winning variant is sent to the remaining 80%.

Best Practices

  • Test on a small sample before full send.
  • Keep unsubscribe link prominent (legal requirement).
  • Clean mailing lists quarterly – remove hard bounces.
  • Monitor spam complaints and adjust frequency.
  • Watch open-rate trends over time, not just per campaign — a slow domain-wide decline usually means a deliverability problem, not suddenly worse subject lines.
Rating
0 0

Commenting is not enabled on this course.

This documentation is updated continuously. Some features described here may be renamed, deprecated, or still being finalized.