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In this topic
Email Marketing Overview
Campaigns & Lists
Triggered Emails
Deliverability & Compliance
Reporting & Analysis

Introduction to Email Marketing

The Email Marketing Module

Go to Email Marketing from the main dashboard. Create and send bulk email campaigns, manage subscriber lists, and track opens, clicks, and bounces.

Core Concepts

Concept Model Description
Mailing Listmailing.listA group of subscribers (contacts).
Mailing Contactmailing.contactA subscriber with email, name, and subscription status.
Campaignmailing.mailingAn email sent to a mailing list. Contains subject, body, schedule.
Templatemailing.mailing with use_templateSaved email layout reused across campaigns.
UTM TrackingFields on campaignSource, medium, campaign for Google Analytics integration.

Menu Structure

  • Campaigns – Create and manage email blasts.
  • Mailing Lists – Manage subscriber groups.
  • Configuration – Settings, templates, blacklist.
  • Reporting – Campaign analysis.

Email Marketing vs Marketing Automation

This course covers one-off and recurring mass mailings (newsletters, promotions, announcements). For multi-step, condition-branching nurture workflows (e.g. "if opened but didn't click, wait 3 days then send a different follow-up"), see the dedicated Marketing Automation course, which uses a separate visual workflow builder on top of the same mailing infrastructure.

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This documentation is updated continuously. Some features described here may be renamed, deprecated, or still being finalized.