Social Media
Completed
- Introduction to Social Media Management
- Creating a Cross-Platform Post
- Monitoring Streams & Responding
- Post & Account Performance
Monitoring Streams & Responding
Keeping Up With What's Being Said
Streams
A Stream pulls in content from a platform automatically — your own page's posts and their comments, or a keyword/hashtag search — into a live feed inside Quickenerp, so you don't have to check each platform's native app separately.
Engaging From the Feed
Like, reply to, or otherwise engage with a stream item directly from Quickenerp where the platform supports it — useful for a small team managing several accounts to divide up response duties without everyone needing native login access to every account.
Turning a Comment Into a Lead
If CRM is installed, a promising inbound comment or message can be converted into a lead directly from the stream, keeping the conversation's context attached rather than starting a fresh, disconnected lead record.
Commenting is not enabled on this course.