CRM
Last update:
07/21/2026
Completed
In this topic
CRM Overview
- Introduction to CRM
- Leads vs Opportunities
- Pipeline Management
- Activities, Follow-ups & Automation
- CRM Reporting & KPIs
- Sales Teams & Targets
- Lead Assignment & Territories
- Recurring Revenue Opportunities
- CRM Settings Deep Dive
Leads & Opportunities
Pipeline & Stages
Activities & Automation
Teams, Targets & Settings
Reporting & Analysis
Recurring Revenue Opportunities
Selling Subscriptions Through the Pipeline
If your business sells recurring plans (monthly/annual contracts) rather than one-time deals, enable Recurring Revenues in CRM > Configuration > Settings.
- Each opportunity gets a Recurring Plan field (Monthly, Yearly, etc.) and a Recurring Revenue amount, tracked separately from one-time Expected Revenue.
- Forecast and reporting views can then show MRR (Monthly Recurring Revenue) and ARR (Annual Recurring Revenue) pipeline separately from one-off project revenue.
- When Won, a recurring opportunity typically links to a Subscription in Sales rather than a single invoice — see the Sales course's "Recurring Contracts & Subscriptions" article for the billing side.
Rating
0
0
Commenting is not enabled on this course.
This documentation is updated continuously. Some features described here may be renamed, deprecated, or still being finalized.