CRM
Completed
- Introduction to CRM
- Leads vs Opportunities
- Pipeline Management
- Activities, Follow-ups & Automation
- CRM Reporting & KPIs
- Sales Teams & Targets
- Lead Assignment & Territories
- Recurring Revenue Opportunities
- CRM Settings Deep Dive
Sales Teams & Targets
Organising Your Sales Force
Go to CRM > Configuration > Sales Teams.
Creating a Team
- Team Name and Team Leader (manager who sees all team pipelines).
- Members – Salespeople who see this team's leads/opportunities in "My Pipeline".
- Email Alias – Incoming emails to this address auto-create leads assigned to the team.
- Website – If multiple sites, which one's contact forms feed this team.
- Invoicing Target – A monthly revenue target shown as a progress bar on the team's kanban card.
Individual Targets
Beyond the team-level target, each salesperson can have a personal monthly target set on their user record (or via a dedicated Target wizard, if enabled), so managers can compare individual attainment inside a shared team goal.
Commissions
Quickenerp doesn't compute sales commissions natively out of the box; commission plans are typically modelled with a dedicated commission-tracking module (linked to Won opportunities/invoiced sales) or calculated externally from the CRM Analysis report's Won Revenue by salesperson.
Team Dashboard
The CRM > Sales Teams kanban view is a manager's home screen: each card shows the team's pipeline total, won-this-month revenue vs target, and a mini activity feed. Click a team card to drill into just that team's pipeline.
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