When Email Isn't Enough
Some documents legally or practically need to go out as a real, printed, stamped letter — a formal notice, a contract requiring a wet signature by post, or reaching a customer who doesn't check email. Snailmail sends any Quickenerp document (typically a PDF report — invoice, letter, notice) through a physical mail service without you printing, stuffing an envelope, or visiting a post office.
Sending a Letter
- From a document that supports it (e.g. an invoice), choose Send by Post instead of (or alongside) email.
- Confirm the recipient's postal address is complete and correctly formatted — an incomplete address is the most common cause of a failed letter.
- Choose color vs black & white and single vs double-sided printing if offered — these affect the per-letter cost.
- Confirm. The document is queued for printing and postal dispatch by the mail service.
Letter Statuses
- In Queue → Sent (handed off to the postal service).
- Error – with a specific error code (most commonly an invalid/incomplete address) shown so you can correct and resend.
- Cancelled.
Note that "Sent" means handed to the postal carrier, not confirmed delivered — actual physical delivery tracking depends on the mail service used and typically isn't as granular as email/SMS/WhatsApp read receipts.
Common Use: Overdue Invoice Follow-up
A frequent real-world use is escalating collections: email reminders first, then a formal printed letter by post for accounts that remain unresponsive — a physical letter often carries more weight for a final notice than another email, and can be required before certain legal collection steps.
