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eCommerce Overview
Product Catalog
Checkout, Payments & Shipping
Promotions & Gift Cards
Customer Accounts & Reviews
Reporting & Analysis

Customer Portal, Accounts & Reviews

Serving Returning Customers

Customer Portal

A registered customer can log in and see, under My Account:

  • Order history and current order status/tracking.
  • Invoices and payment status.
  • Saved addresses (billing/shipping).
  • Saved payment tokens (if the payment provider supports saved cards).

Guest Checkout vs Account Required

In eCommerce > Configuration > Settings, choose whether customers must create an account to buy, or can always check out as a guest (an account is auto-created behind the scenes either way, so order history is preserved if they later set a password).

Product Reviews & Ratings

Enable Customer Reviews in Settings to let logged-in customers who purchased a product leave a star rating and comment on its product page. Reviews can be moderated (approve before publish) or shown immediately, depending on your risk tolerance for unmoderated public comments.

Wishlists & Compare

If enabled, customers can add products to a Wishlist for later, or use Compare to view several products' attributes side by side before deciding — both are toggled per-website in Settings.

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This documentation is updated continuously. Some features described here may be renamed, deprecated, or still being finalized.