Promotions, Coupons & Gift Cards

Promotions & Coupons

Enable the Coupons (loyalty) and Gift Cards modules in Apps.

Creating a Coupon Program

1. Go to eCommerce > Configuration > Coupon Programs.
2. Click Create.
3. Name – Internal name.
4. Rule:
• Minimum purchase amount.
• Specific products or categories.
• Customer group.
5. Reward:
• Percentage discount (e.g. 10% off).
• Fixed amount discount (e.g. $15 off).
• Free shipping.
• Free product.
6. Validity Period – Start and end date.
7. Usage Limit – Max uses total or per customer.
8. Save. Coupon codes are auto-generated or manually entered.

Gift Cards

Go to eCommerce > Configuration > Gift Cards.

• Sell gift cards as products.
• Customers buy a gift card → receive a code.
• Recipient enters code at checkout to redeem.
• Partial redemption supported – remaining balance stays for next purchase.

Automatic Promotions (Cart Rules)

Go to Sales > Configuration > Promotions. Create rules that auto-apply without a code:

• Buy X get Y free.
• Spend $100, get 20% off.
• Free shipping over $50.