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eCommerce

Last update: 07/21/2026

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In this topic
eCommerce Overview
Product Catalog
Checkout, Payments & Shipping
Promotions & Gift Cards
Customer Accounts & Reviews
Reporting & Analysis

Promotions, Coupons & Gift Cards

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Promotions & Coupons

Enable the Coupons (loyalty) and Gift Cards modules in Apps.

Creating a Coupon Program

  1. Go to eCommerce > Configuration > Coupon Programs.
  2. Click Create.
  3. Name – Internal name.
  4. Rule:
  • Minimum purchase amount.
  • Specific products or categories.
  • Customer group.
  • Reward:
    • Percentage discount (e.g. 10% off).
    • Fixed amount discount (e.g. $15 off).
    • Free shipping.
    • Free product.
  • Validity Period – Start and end date.
  • Usage Limit – Max uses total or per customer.
  • Save. Coupon codes are auto-generated or manually entered.

    • Gift Cards

    Go to eCommerce > Configuration > Gift Cards.

    • Sell gift cards as products.
    • Customers buy a gift card → receive a code.
    • Recipient enters code at checkout to redeem.
    • Partial redemption supported – remaining balance stays for next purchase.

    Automatic Promotions (Cart Rules)

    Go to Sales > Configuration > Promotions. Create rules that auto-apply without a code:

    • Buy X get Y free.
    • Spend $100, get 20% off.
    • Free shipping over $50.
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    This documentation is updated continuously. Some features described here may be renamed, deprecated, or still being finalized.