Sales
Last update:
07/21/2026
Completed
In this topic
Sales Overview
- Introduction to Sales
- Managing Products - Full Field Reference
- Creating & Managing Customers in Sales
- Creating Quotations - Complete Walkthrough
- Sales Order Lifecycle & Management
- Creating & Managing Price Lists
- Setting Up Sales Teams
- Recurring Contracts & Subscriptions
- Sales Analysis Report
- Sales Navigation & Menu Structure
- Product Variants & Attributes
- Sending & Confirming Quotations
- Delivery & Shipping Management
- Discounts & Coupon Programs
- Targets, Commissions & Performance
- Margins & Profitability
- Sales Settings Deep Dive
- Quotation Templates
- Invoicing from Sales Orders
Products
Customers
Quotations
Sales Orders & Delivery
Price Lists & Discounts
Sales Teams & Targets
Contracts & Subscriptions
Sales Reporting & Analysis
Invoicing from Sales Orders
Creating Invoices from Sales Orders
Invoicing Policies - Detailed
| Policy | Trigger | Best For |
|---|---|---|
| On Order Confirmed | Moment quotation is confirmed | Services, digital goods, upfront payment |
| Before Delivery | Invoice must be paid before delivery proceeds | Retail, make-to-order, high-value items |
| On Delivery Order | Delivery order is validated | Partial shipments, B2B with multiple deliveries |
Manual Invoice Creation
- Open sales order → click Invoice smart button → Create Invoice.
- Choose: Ordered Quantities, Delivered Quantities, or Down Payment.
- Click Create & View Invoice. Draft invoice opens in Accounting.
- Review → click Confirm to post.
- Send to customer via "Send & Print".
Down Payments
- Click Create Invoice > Down Payment.
- Choose: Fixed Amount (e.g. ) or Percentage (e.g. 50%).
- Down payment invoice created. Deducted from final invoice total.
Credit Notes & Refunds
- Open posted invoice → click Add Credit Note.
- Choose: Partial Refund (select lines/amount) or Full Refund.
- Select reason: Product Defect, Customer Return, Goodwill.
- Check "Re-inventory Products" if returning to stock.
- Click Create Credit Note → review → confirm to post.
Multi-Currency Invoicing
- Invoice uses same currency as sales order.
- Exchange rates locked at invoice creation time.
- Exchange gain/loss recorded on payment reconciliation.
Recent Improvements
- Bulk Invoice Creation - Select multiple orders → Actions → Create Invoices.
- Auto Email Invoices - Automatically email invoice when confirmed.
- Invoice Preview - See amounts before creating.
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