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Sales Order Lifecycle & Management

Sales Order Lifecycle

Once a quotation is confirmed, it becomes a Sales Order. Go to Sales > Orders > Sales Orders.

Order Status Reference

Status Technical State Meaning
QuotationdraftDraft - not sent. Editable.
SentsentEmailed, awaiting acceptance.
Sales OrdersaleConfirmed. Stock reserved. Delivery/invoicing can proceed.
Delivery (partial)sale (delivery flag)Partial or full delivery processed.
Invoicedsale (invoice flag)Invoice created (partial or full).
DonedoneFully delivered and fully invoiced.
CancelledcancelCancelled. Stock unreserved. Cannot edit.
Expireddraft/sent (expired flag)Past validity date.

Smart Buttons

  • Delivery - Shows delivery status. Click to create/view delivery orders.
  • Invoice - Shows invoicing status. Click to create/view invoices.
  • Lock - Prevents edits. Appears when Lock Confirmed Orders is enabled.
  • Cancel - Cancels the order. Requires reason if configured.

Editing a Confirmed Order

  • If unlocked, click Edit to modify lines, quantities, prices.
  • Existing deliveries: updates quantities if not yet validated.
  • Existing invoices: warning shown. May need credit note for difference.
  • If Lock Confirmed Orders is enabled, unlock first (Manager rights required).

Cancelling an Order

  1. Open sales order → click Cancel.
  2. Confirm cancellation. Quickenerp unreserves stock, cancels draft deliveries/invoices.
  3. To re-open: click "Set to Quotation" → adjust → confirm again.

Bulk Operations

Select multiple orders in list view → Actions menu: Export, Print Delivery Slips, Create Invoices, Send by Email, Cancel.

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This documentation is updated continuously. Some features described here may be renamed, deprecated, or still being finalized.